Shipping Policy
Effective Date: March 3, 2025
Welcome to Echonovas! This Shipping Policy explains our shipping procedures and options for delivering our premium fashion and accessories for women. By placing an order on https://echonovas.xyz/, you agree to the terms outlined below.
1. Order Processing
Orders are processed within 1-3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
Processing times may vary during peak seasons or promotional events.
2. Shipping Rates & Delivery Times
We offer multiple shipping options based on your location:
Domestic (United States)
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Free on orders over $100 / $7.99 flat fee |
| Expedited Shipping | 2-3 business days | $14.99 |
| Express Shipping | 1-2 business days | $24.99 |
International Shipping
International shipping rates vary based on location and will be calculated at checkout.
Estimated delivery: 7-21 business days, depending on customs processing times.
Customers are responsible for any customs duties, taxes, or import fees.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your order using the provided link or through our website’s order tracking page.
4. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses.
Some countries may have shipping restrictions due to local regulations.
If your country is not available at checkout, please contact us for assistance.
5. Lost or Delayed Shipments
If your order is delayed beyond the estimated timeframe, please contact our support team.
We are not responsible for shipping delays caused by carriers, weather conditions, or customs.
If your package is lost in transit, we will assist in filing a claim with the carrier.
6. Address Accuracy & Order Modifications
Customers must provide accurate shipping information at checkout.
Once an order is shipped, we cannot modify the address.
If you notice an error, please contact us within 12 hours of placing your order.
7. Returns Due to Failed Delivery
If a package is returned due to an incorrect address or failed delivery attempts, customers are responsible for reshipping fees.
Refunds will be issued minus original shipping costs.
8. Contact Us
If you have any questions about our shipping policy, please contact us:
Address: 2589 Rhode Island Avenue, Washington, Washington DC
Phone: 202-396-0785
Email: info@echonovas.xyz
Website: https://echonovas.xyz/